How To Use

GETTING STARTED

Welcome to HiDow! Now that you have chosen to take control of your health and well-being with a HiDow TENS/EMS device let’s review the steps to using your new pain-fighting, muscle-boosting tech.

HiDow units are designed for quick and easy operation.  No complicated setup. Just plug and play.  Most of the devices in the HiDow line have very similar startup/usage instructions.

Before use, please read the warnings and precautions.

QUICK START GUIDE

FOR WIRED UNITS:

  1. Connect an electrode wire to an output port at the top of the unit.
  2. Connect a set of electrode gel pads to the wire by snapping them on.  (Both connection points on the wire must have a pad attached.)
  3. Remove the protective plastic film and place the pads over the pain area, ensuring both pads are applied directly on the skin and not overlapping.
  4. Switch the unit to the ON position.  It will start automatically in mode 1.
  5. To change modes, press the M button. Once you have selected a mode, gradually increase the intensity by pressing the + button.  To decrease the intensity, press the – button. Always start at the lowest intensity first and work up. Never start at a very high-intensity level.
    (NOTE: For devices with an A/B switch, make sure your electrode wire is connected to the same port that is selected.
    For example, if your wire is plugged into port A, make sure port A is selected with the A/B switch)
  6. Sit back and enjoy the deep, soothing pulses.   Suggested application time is 2-3 times/day, 40-60 minutes/time, over 10 days for one course.
    (TIP: Apply a spritz of the HiDow Perfect Conductor Spray to the electrode pads before use to enhance the sensation.)

FOR WIRELESS UNITS:

  1. Connect electrode gel pads to the receiver by snapping them on.  (Both connection points on the receiver must have a pad or pads connected.)
  2. Remove the protective plastic film from the pads and place the receiver with connected pads over the pain area, making sure the pads are applied directly to the skin.
  3. Switch the unit to the ON position.  It will start automatically in mode 1.
  4. To change modes, press the M button. Once you have selected a mode, gradually increase the intensity by pressing the + button.  To decrease the intensity, press the – button.
    Always start at the lowest intensity first and work up. Never start at a very high-intensity level.
  5. Sit back and enjoy the deep, soothing pulses.   Suggested application time is 2-3 times/day, 40-60 minutes/time, over 10 days for one course.
    (TIP: Apply a spritz of the HiDow Perfect Conductor Spray to the electrode pads before use to enhance the sensation.)

CHARGING THE BATTERY

The HiDow TENS/EMS units have an internal rechargeable battery that can be charged through a standard wall outlet or through the USB port of a computer.

The battery may need to be charged up to 8 hours before the first use.  A full charge can last up to 15 hours of use time.
To charge the unit, please follow these steps:

CHARGING THROUGH A STANDARD WALL OUTLET
  • Connect the AC adapter to any standard wall outlet.
  • Connect the small end of the USB cable to the unit and the larger end to the AC adapter.
    (The battery life indicator will blink to show that power is flowing from the outlet to the unit.)
  • The unit is fully charged when the battery life indicator is solid and no longer blinking.
CHARGING THROUGH A USB PORT
  • Connect the small end of the USB cable to the unit and the bigger end to the USB port on a computer.
    (The battery life indicator will blink to show that power is flowing from the outlet to the unit.)
  • The unit is finished charging when the battery life indicator is solid and no longer blinking.
MAINTENANCE AND CARE
  • Before use, make sure your skin is free from dirt, oils, or lotions. (TIP: HiDow alcohol wipes are recommended to clean the treatment area)
  • After use, apply a few drops of water on your fingers and rub them on the electrode pads.  This will help extend the life of the pads and maintain their adhesiveness.
  • To clean the electrode pads, use a small amount of hand sanitizer.
  • Store your HiDow device and electrode pads in a cool, dry place.